{"id":8094,"date":"2024-04-22T16:30:05","date_gmt":"2024-04-22T15:30:05","guid":{"rendered":"https:\/\/www.johnthornhill.com\/blog\/?p=8094"},"modified":"2024-04-23T09:34:25","modified_gmt":"2024-04-23T08:34:25","slug":"reduce-agonizing-churn-rate-how-to-use-honesty-to-profit","status":"publish","type":"post","link":"https:\/\/www.johnthornhill.com\/blog\/reduce-agonizing-churn-rate-how-to-use-honesty-to-profit\/","title":{"rendered":"Reduce Agonizing Churn Rate. How To Use Honesty To Profit"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Honesty is the only policy for online marketing which runs on email and product subscriptions. If you betray the trust of a customer, you&#8217;ll lose their trust. They\u2019ll unsubscribe. Your dreaded churn rate will go up.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Companies making a quick buck through dishonesty litter history. But they also never got repeat customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This topic took me back to a childhood memory. I was flipping through a comic book in 1978. The oversized comic was \u201cSuperman vs. Muhammad Ali.\u201d The cover was mesmerizing. It wrapped around to the back. It showed Ali and Superman boxing.<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-8095 size-medium\" title=\"Superman vs Muhammad Ali comic cover (image courtesy of modified free-to-modify commercial Bing image search).\" src=\"https:\/\/i0.wp.com\/www.johnthornhill.com\/blog\/wp-content\/uploads\/2024\/04\/SupermanVsMuhammadAli.jpeg?resize=225%2C300&#038;ssl=1\" alt=\"\" width=\"225\" height=\"300\" srcset=\"https:\/\/i0.wp.com\/www.johnthornhill.com\/blog\/wp-content\/uploads\/2024\/04\/SupermanVsMuhammadAli.jpeg?resize=225%2C300&amp;ssl=1 225w, https:\/\/i0.wp.com\/www.johnthornhill.com\/blog\/wp-content\/uploads\/2024\/04\/SupermanVsMuhammadAli.jpeg?w=273&amp;ssl=1 273w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">An endless sea of attendees filled a massive stadium. If you look closely, you can spot many famous faces. Frank Sinatra, Lucille Ball, Pel\u00e9, Johnny Carson, Liberace, \u201cThe Jackson 5,\u201d and many more were there.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There was one special page that blew my mind.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cEnter the WONDERFUL WORLD OF AMAZING LIVE <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>SEA-MONKEYS<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">The REAL LIVE FUN-PETS YOU GROW YOURSELF\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A fantastical family of pink, underwater creatures smiled back at me. These human-like sea-monkeys sat in front of a majestic purple castle. Was this part of the comic?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another smaller picture demonstrated their \u201ctrue\u201d size as being 3-8 inches tall. The sea-monkey family sat in a giant fishbowl. A smiling nuclear family looked into the fishbowl.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, they almost look like people.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The order form even included this: \u201cI must be 100% satisfied, or you will return my money.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wow! What was there to risk if I got a money-back guarantee?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I scrounged up the vast sum of $1.25 plus $0.50 postage and handling. I mailed my order in.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They finally arrived many, many weeks later.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I poured the sea-monkeys into a big glass jar with water, \u201cSea-Monkey Growth Food\u201d, and \u201cSea Plasma.\u201d Some tiny white shrimp hatched. They all grew to about 5 millimeters before quickly dying.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Where were the human-like features of legs, arms, and a smiling human face?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Where were the happy families? They all looked the same.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I was not a happy camper.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The money-back guarantee? It was a \u201cgrowth guarantee.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They might\u2019ve gotten my $1.75, but they\u2019d never get another cent from me!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The man behind Sea-Monkeys was Harold von Braunhut.He ran another comic book ad for the \u201cInvisible Goldfish.\u201d It came with a 100% guarantee that you\u2019ll never see the goldfish. It only came with a bowl, a book, and fish food!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Von Braunhut somehow made millions from various gimmicks over the years. You can still get Sea-monkeys today!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some simple ways to be more honest:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">#1 Fact-check your marketing statements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">#2 Learn the deep, true story of your client, product, and customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">#3 Be authentic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cHonesty is the best policy.\u201d \u2013 Sir Edwin Sandys, an English politician from the 15th to 16th century.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">About Charles Polanski: I help people prosper through online marketing. <\/span><\/i><a href=\"https:\/\/charles-polanski.com\/nsofrli\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Click this link to unlock a world of possibilities with online marketing.<\/span><\/i><\/a><\/p>\n<p>This is a guest blog post written by <span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Charles Polanski&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:1,&quot;3&quot;:{&quot;1&quot;:0}}\">Charles Polanski, If you wish to be considered for guest post then please contact me<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Honesty is the only policy for online marketing which runs on email and product subscriptions. If you betray the trust of a customer, you&#8217;ll lose their trust. They\u2019ll unsubscribe. Your&hellip;<\/p>\n","protected":false},"author":1,"featured_media":8095,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[20,15],"tags":[],"class_list":["post-8094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-affiliate-marketing","category-guest-posts"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.johnthornhill.com\/blog\/wp-content\/uploads\/2024\/04\/SupermanVsMuhammadAli.jpeg?fit=273%2C364&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p2rQRH-26y","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/posts\/8094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/comments?post=8094"}],"version-history":[{"count":1,"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/posts\/8094\/revisions"}],"predecessor-version":[{"id":8096,"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/posts\/8094\/revisions\/8096"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/media\/8095"}],"wp:attachment":[{"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/media?parent=8094"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/categories?post=8094"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.johnthornhill.com\/blog\/wp-json\/wp\/v2\/tags?post=8094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}